Please assure to retain original packaging in case you wish to return an item.
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll only shoulder the return shipping costs if the return is a result of our error wrong item by shipping, damage or defective.
PLEASE TAKE NOTE: We have an easy return policy for all our items. However, we may apply a 20% restocking fee based on the item price if in case you would like to return the item within our 30 day return period for the following reasons stated below:
- Ordered by mistake
- Changed your mind
- No longer needed
You should expect to receive your refund within 2-5 business days upon checking & receiving the item on our end.
If you will return an item with a free shipping we will deduct the actual shipping cost of the item (this will be based on our shipping cost rates) to be deducted on the original item price. This condition will be waived if an item was sent damage, defective or wrong item sent by the shipper.
- Please inform us first before returning the item by sending an email to email@example.com.
- Someone will respond to you & send you an email regarding the whole instruction process of mailing back the item to us.
- Please allow us to address all any return concerns as we want to satisfy our customer on our best service to resolve any return item.
2605 S Santa Fe Ave,
Vernon, CA 90058