Some of our products include free shipping.
All orders ship from our Los Angeles, California warehouse via USPS or UPS. The carrier is selected automatically based on your delivery address.
We currently ship only within the contiguous United States (no shipping to Alaska, Hawaii, U.S. territories, or international locations).
You may return most new, unopened items within 30 days of delivery for a full refund. Please keep the original packaging in case a return is needed.
If you received a wrong, damaged, or defective item, we cover all return shipping costs.
A 20% restocking fee may apply for returns that are not due to our error. Examples include:
- Ordered the wrong item
- Changed your mind
- No longer needed
Refunds are processed within 2โ5 business days after we receive and inspect your return.
If an item shipped for free and is returned for reasons not related to our error, we will deduct our actual outbound shipping cost from the refund.
This does not apply for returns due to incorrect, damaged, or defective items.
Please contact us first before sending anything back.
We will provide return authorization and instructions.
Vernon, CA 90058
- Items must be in original condition with all packaging and accessories.
- Some items may be non-returnable for hygiene or safety reasons (noted on product pages).
- We reserve the right to refuse returns that do not meet these conditions.